Terms and conditions pertaining to the use of this website
Introduction
The owner of the website www.jelovica-hise.com is Jelovica hiše, d.o.o., Hrib 1, 4205 Preddvor, Slovenia (hereinafter referred to as Jelovica, company, website owner, controller).
The information provided on this website about Jelovica and third parties has been prepared carefully and accurately. Nevertheless, errors may have occurred during the entry or publication of content on the website. We apologise for any such errors and kindly ask users to notify us at info.hise@jelovica.si if they identify any inaccuracies.
By accessing this website, every visitor unconditionally accepts these Terms and Conditions.
Content
All content on this website is intended for informational purposes only. The website owner commits to doing everything possible to ensure the information published is accurate, reliable, and of high quality. However, the owner accepts no liability for typographical errors, delays, or omissions in updating the content.
The owner reserves the right to change models, specifications, and product prices at any time without prior notice.
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Product prices
All prices listed on this website are for indicative purposes only. They do not represent a binding sales offer for Jelovica products and are not binding for authorised dealers or service providers. The purchase of any Jelovica product is subject to the terms and conditions of individual sales agreements.
Cookies
This website uses cookies to track user navigation, register user activity, and analyse and improve the website with the aim of enhancing the user experience. Users can adjust their browser settings to disable cookies or to be notified when cookies are sent.
A cookie consent notice is provided on the website, informing users of the types of cookies used and their options. Cookies requiring user consent will not be set without explicit permission. Users may change their cookie preferences at any time via the persistent cookie notification displayed on the website.
Cookie type, purpose and duration
Cookies are small files that we upload to your computer. The website uses cookies defined in continuation:
- Cookie _ga – used to monitor site traffic and improve the user experience.
All browses allow you to manage cookies. Access to cookie setting for individual browsers is defined below:
- Microsoft Internet Explorer: Start button > Internet Explorer > Tools > Internet Options > Privacy > Settings.
- Mozilla Firefox: Firefox menu > Preferences > Privacy.
- Google Chrome: Chrome menu > Settings > Show advanced settings > Privacy > Content settings > Cookies.
- Apple Safari: Safari > Preferences > Security.
- Opera: Opera > Preferences > Advanced > Network.
If you change your device or upgrade the version of your browser, cookie settings may need to be reset.
Temporary deactivation of cookies
The fastest and simplest way to prevent the storage of cookies in any web browser is by using so-called “private browsing” or an “incognito window.” Private browsing allows users to navigate the internet without the web browser storing any information about the websites visited.
Personal data/user data
Personal data is any information relating to an identified or identifiable natural person, such as their name, surname, age, address, email address, telephone number, and similar details.
The data you provide to the website owner via the website shall be used exclusively by the website owner for the purpose of preparing offers of services and/or products provided by Jelovica. In accordance with the nature of such information, the website owner undertakes to make every reasonable effort to ensure the secure collection, transmission, and storage of personal data. The website owner shall not disclose your personal data to unauthorised third parties, whether legal or natural persons. You may exercise your rights of access, rectification or withdrawal of consent for the use of your personal data at any time.
The website also contains links to third-party websites. Jelovica assumes no responsibility for the privacy practices or the content of these external websites or pages.
Controller of personal data
The controller of personal data within the meaning of the General Data Protection Regulation (EU) and the applicable national data protection legislation (GDPR) is:
Jelovica hiše, d.o.o.
Hrib 1
4205 Preddvor
Slovenia
Phone number: +386 4 275 03 24
Email: info.hise@jelovica.si, marketing.hise@jelovica.si
Personal data processing
The processing of personal data means any operation or set of operations which is performed on personal data, whether or not by automated means, including in particular the collection, acquisition, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, anonymisation, erasure or destruction. Processing may be manual or automated.
The type, legal basis, and method of processing your personal data depends primarily on the purpose for which we process your data.
Your personal data may also be processed by our processors—trusted companies that are duly registered for their activities and ensure an appropriate level of personal data protection. Processors process your personal data in accordance with our instructions and exclusively on our behalf.
Processing of personal data for the purpose of direct marketing
Consent for the processing of your personal data for the purposes of direct marketing includes the following segments:
- notifications about our product and service offers,
- notifications about commercial campaigns,
- notifications about promotional events (e.g. open house days, trade fairs),
- notifications about prize games organised by Jelovica hiše d.o.o.,
- distribution of promotional materials.
Direct marketing may be carried out via electronic mail.
If you do not indicate consent for a specific purpose of personal data processing listed above, it shall be deemed that you have not given your consent for that (unmarked) purpose.
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Privacy policy
In certain parts of the website www.jelovica-hise.com, the company collects specific personal data of users, but only when users themselves enable or consent to this by submitting various contact forms available on the website.
- When submitting an inquiry, the user’s data is used exclusively for preparing a quote.
- By submitting the newsletter subscription form, users agree to subscribe to Jelovica’s newsletters. Personal data is collected solely based on your consent to the processing of personal data for marketing purposes.
- When filling out the contact form on the website www.jelovica-hise.com, the user’s data is used exclusively to respond to the submitted question. Personal data is collected solely based on your consent to the processing of personal data for marketing purposes.
- When ordering catalogues, personal data is used exclusively for the purpose of providing the materials. Personal data is collected solely based on your consent to the processing of personal data for marketing purposes..
The company carefully protects users’ personal data, which means that it:
- Will not misuse personal data in any way,
- Will not disclose personal data to unauthorized third parties,
- Allows users to unsubscribe from receiving any company emails at any time.
Duration of personal data retention
The collected personal data is retained by the company for as long as necessary for the purpose of sending the content to which you have subscribed or ordered, or until the user withdraws consent for data retention. The user may at any time request, by written notification to the company’s address or via email at marketing.hise@jelovica.si that the company permanently or temporarily cease processing their personal data for the purpose of direct marketing.
The retention period for personal data may vary depending on applicable sector-specific legislation (e.g., laws pertaining to taxes or accounting). In cases where such legislation prescribes mandatory retention periods, Jelovica will delete the personal data after the legally required retention period has expired.
Your rights
An individual may unsubscribe from receiving newsletters at any time by clicking the designated link in the received email. The individual may also request from the data controller at any time to permanently or temporarily cease the use of their personal data for the purposes described above. Such a request can be sent at any time to the email address marketing.hise@jelovica.si, specifying in detail which consents they wish to withdraw.
In addition to the above, the individual has the following rights:
- The right to access their personal data collected in connection with them, whereby the controller may use all reasonable means to verify the identity of the individual whose personal data is concerned.
- The right to rectify inaccurate data collected in connection with them, whereby the controller may use all reasonable means to verify the identity of the individual whose personal data is concerned.
- The right to erasure (i.e., the right to be forgotten), i.e., deletion of all data if the conditions set out in Article 17 of the GDPR are met.
- The right to object to the use of personal data for direct marketing purposes.
- The right to autonomous decision-making regarding the use of personal data based on automated processing.
- The right to lodge a complaint against the data controller with the supervisory authority if they believe that the processing of their personal data violates the GDPR.
- In accordance with the provisions GDPR, the right to access their personal data, the right to rectification, the right to erasure (i.e., the right to be forgotten), the right to data portability, the right to request restriction of processing, and the right to object. They may review and modify their data at any time by clicking the link “Change newsletter subscription settings and unsubscribe.”
When exercising any of your rights or requesting additional information, please contact our Data Protection Officer at the email address marketing.hise@jelovica.si. We will process your request and respond in accordance with the GDPR.
If you believe your rights or data protection regulations have been violated, you have the right to file a complaint with the competent national authority, which is the Information Commissioner of the Republic of Slovenia (Zaloška 59, 1000 Ljubljana, Phone number: +386 1 230 97 30, Fax: +386 1 230 97 78, Email: gp.ip@ip-rs.si).
Copyrights, industrial property and intellectual property
The design of this website and all its content are protected by industrial and intellectual property rights. The information, texts, images, or other graphic elements found on this website may only be used for your personal, non-commercial use and may not be reproduced, modified, distributed, licensed, or published in any form or in part for any purpose other than viewing, without the prior written consent of the owner.
Notice of copyrights, industrial property and intellectual property
The presentation and all content of this page (including the website code) are protected by industrial and intellectual property rights. The information, text, images, code, and graphic materials contained on this page may only be used for private, non-commercial purposes and may not be reproduced, modified, transmitted, authorized, or published in whole or in part for any purpose without the prior written consent of the website owner’s company, except for viewing purposes.
Limitation of image use on websites
The website owner acknowledges the nature of the Internet as a medium for information exchange and allows individuals to reproduce images from the owner’s website based on a request sent to the website administrator at the email address marketing.hise@jelovica.si. Below, we provide some indicative criteria for the consideration of such requests:
- The website presents the Jelovica brand and Jelovica products in a positive light.
- The website does not contain inappropriate or illegal content.
- The used images remain unchanged (no added text on the images, images are not cropped or merged with other images, colors and proportions of the images remain unchanged, etc.).
- Only reproduction of images representing Jelovica products is permitted. Reproduction of the design and appearance of this website owned by Jelovica is not allowed.
- The number of reproduced images is not excessive and corresponds with the intended purpose of the website.
- By using the images, the individual or organization agrees that the owner may contact them to establish a link from the Jelovica website to the individual’s or organization’s website.
Trademarks
All trademarks, logos, and service marks displayed on this site are the property of Jelovica hiše d.o.o. or third parties. Their use, permanent transfer to a private data source, copying, or distribution in any form without the written consent of Jelovica hiše d.o.o. or the relevant third party, as applicable, is prohibited.
The owner’s website may contain links to other websites that are completely independent of this website. The owner does not guarantee the accuracy, completeness, or reliability of the information contained in any such links or on other websites linked from the owner’s website. Access to such websites is at your own risk.
Limitation of liability
The website owner expressly disclaims any liability for any direct, indirect, incidental, consequential, or other damages arising from or in any way related to your access to or use of the owner’s website, including, but not limited to, any loss or damage caused by computer viruses or your reliance on information obtained through the owner’s website.
Updates of the Terms and Conditions
The website owner reserves the right to amend the general terms and conditions without prior notice. Changes shall take effect immediately upon their publication.
Contact
Jelovica hiše, d. o. o.
Hrib 1
4205 Preddvor
Slovenia
info.hise@jelovica.si
+386 4 275 03 24
Publication of changes
Any changes to our privacy policy will be published in this privacy statement, while major changes will also be announced on the homepage of www.jelovica-hise.com and other appropriate locations.
Updated: December 2023